Shipping Policy

Effective Date: January 1, 2026

Thank you for shopping with SLUMEE™.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days

• Canada: 7–15 business days

• United Kingdom: 5–12 business days

• Australia: 7–15 business days

• Europe: 5–12 business days

Please note that delivery times are estimates and may vary depending on carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout unless otherwise stated.

We may occasionally offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow up to 72 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

SLUMEE™ is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately.

Lost or Delayed Shipments

While we work with trusted shipping partners, SLUMEE™ cannot guarantee delivery dates.

If your package appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding shipping or delivery, please contact our support team through our Contact Us page.